, January 8, 2008
Magellan’s new Triton series seeks to reinvent the handheld GPS by combining extreme ease of use, rugged durability, and a unique direct-upload capability for National Geographic TOPO! maps The high-end Triton 1500 and 2000 also feature the first handheld touch-screens and multimedia capabilities that can be used to accentuate geocoding.Want to know which Triton is Right for You?Click here to see a feature comparison of all Tritons.See More, Hear More, Capture The Moment The Triton 2000 has a big 2.7-inch (diagonally) full-color touchscreen display, and a rich array of multimedia features. View photos and listen to MP3 files via the embedded speaker or headphone jack. Use the integrated 2-Megapixel camera [Read More...]
Buy Magellan Triton 2000 Handheld Navigation System at Amazon
Magellan, you need to get your act together. First you taunt us with the long and repeatedly delayed release of this “ultra” handheld GPS Magellan Triton 2000 Handheld Navigation System. Then you insult our intelligence with your useless, uninformed “Tech Support Staff”. Finally, when the unit ships, it is only capable of displaying your location on the base map between interstate highways. Where are the street level maps? When will they be available? Useless, Bad deal. What are you guys thinking.
Tip: Call Magellan tech support BEFORE buying their product.
I’m giving mine back.
While the promise of the feature set on this product had me ready to switch from my Garmin, the implementation is horrible. I have been testing it for about a week now. Do not buy this unit until Magellan re-releases it correctly.
Areas of problem so far:
* Random crashes. Reminds me of WIN 98. It crashes often.
* SLOW!!! It is especially slow when you switch to the map screen, the main one you use.
* No street maps
* “Nearest cache/waypoint” feature does not work. For some reason, it consistently points me to waypoints/caches at a park about 5 miles away as the closest even if I move around to different locations within the range. Can see waypoints nearby (across the street in one test), but it ignores them.
* Interface with PC is slow. Loaded my Garmin side by side with the Magellan. Garmin took about 10-15 seconds to load 900+ waypoints. Same load on the Magellan took ~2 minutes.
* Magellan on-line help SUCKS! There support page does not even list the Tritons yet in many of the drop down lists. FAQ’s are more marketing material then help.
I got a reply back on my post to their support email. It took them three days to respond.
* Issue: Triton is not listed on their support drop downs. Response: It is a new unit and they have not updated the web page. “Wait for some time until this unit gets updated” (Last I checked, that would be a one day job for a competent programmer.)
* Issue: “nearest” function not working on geocaches. Response: please call tech support regarding this issue. (Call to tech support number refers you back to the web page.)
* Message from tech support was obviously from someone who stuggles with writing English. Grammar errors and typos.